UK, London

8 days, 3 hours, 25 minutes to go


RE-THINK 2020 is an exclusive educational summit of corporate occupiers, academic experts and thought leaders, to better understand the forces in our society that are shaping change and innovation in the New Decade.

As our industry continues to transform, we are engaging with leading clients to create an active dialogue on the key themes of Future WorkforceKnowledge Hubs and Technology Blurring the Boundaries of Work, Life & Play.​

Combining research from our partners at University College London (UCL), with timely insights from the world of business and CRE, this conversation will explore the forces in our society that are shaping change and innovation throughout the real estate industry.​

RE-THINK 2020 will bring together a senior grouping of clients and academics from University College London (UCL), to separate the facts from the noise, with actionable takeaways that will prepare you for What’s Next.​

Those with aspirations to understand and lead the change will have the opportunity to contribute to the debate that will reach well beyond typical property considerations.​

We believe that this is an incredible opportunity to shape the occupier dialogue for 2020 and beyond.

UCL at Here East
8-9 East Bay Lane
Queen Elizabeth Olympic Park
E15 2GW

Arrival by 12pm (noon).

Departing at 2pm.



Our venue is The Bartlett Real Estate Institute (BREI), part of UCL’s world-class faculty of the built environment and a focal point to re-think real estate.

Located at UCL Here East, on the Queen Elizabeth Olympic Park in East London – a dedicated campus for businesses driving innovation; building on the Olympics’ architectural and cultural legacy.

Occupying the front of the first floor, BREI’s windows look out onto a shared courtyard – itself a live example of the extended value of real estate.


Our summit will include a tour and demonstration of UCL’s high-tech facilities at Here East including a 2,000 sq m robotics and advanced prototyping space that allows for large-volume robotics for manufacture, inspection and testing at factory scales – as well as advanced IVF and surgical methods at the very small and human scales.

Autonomous Drones – The hall is filled with the buzz of drones in a fenced off zone, where researchers from the Autonomous Manufacturing Lab work to develop a team of UAVs (unmanned aerial vehicles) capable of 3D printing concrete structures.

Robotic teleoperation ‘snake’ – Enabling exploration, manipulation and assembly in the new worlds beyond human capabilities​. These technologies for telemanipulation will find applications in many fields, including healthcare and robotic surgery, synthetic biology, advanced manufacturing and construction.

The Bartlett Lighting Simulator – The lighting simulator is one of the most sophisticated in the UK: a 5.2m diameter, hemispherical sky dome, fitted with an artificial sun. The simulator can be programmed to imitate the light from sun and sky at any time of the day and year, anywhere in the world.​


The ArcelorMittal Orbit is one of the most striking and enduring visual legacies of the London 2012 Olympic Games.
Our evening networking experience will include the opportunity to ride the word’s longest tunnel slide, followed by a drinks reception and dinner with iconic views over London.


Accommodation will be provided at The Stratford Hotel, 6 mins from St Pancras International (King’s Cross) by High Speed Rail.
The Stratford is a design hotel with a taste for the spectacular – from the magnificent triple-height lobby and Highline sky terrace to the imposing glass atrium.


RE-THINK 2020 - Cushman & Wakefield Activity Schedule


Registration & Welcome Lunch Breakout Space Breakout Space
Opening Address – Why are we here? Auditorium Auditorium
Keynote Speaker - Jonas Kjellberg Auditorium Auditorium
Session 1 – The Future Workforce Auditorium Auditorium
Networking break and coffee Hospitality Space Hospitality Space
Robotic Laboratory Showcase Bartlett Labs Bartlett Labs
Session 2 - Knowledge Hubs & Placemaking Auditorium Auditorium
Evening Networking Experience ArcelorMittal Orbit  ArcelorMittal Orbit 


Opening Day 2 Auditorium Auditorium
Keynote Speaker - Bruce Daisley Conference Floor Conference Floor
Session 3 – Technology Blurring the Boundaries of Work, Life & Play Conference Floor Conference Floor
Networking Break Hospitality Space Hospitality Space
What's Next Real Estate Masterclass Lecture Theatres Lecture Theatres
Overview and closing remarks Conference Floor Conference Floor
Networking Lunch Hospitality Space Hospitality Space
Depart At Leisure


Laurie Hayes

Brand & Business Development Manager for GOS EMEA

Rose Ellis

Head of EMEA Events & Relationship Experience

Michael Creamer

Chairman EMEA, Global Occupier Services

James Maddock

Executive Partner, Head of Global Occupier Services, EMEA at Cushman & Wakefield



One of the Creators of Skype & Venture Investor

Jonas Kjellberg, one of the co-creators of Skype, is a respected lecturer, author, and venture investor. Jonas is currently part of BCG Digital Ventures, a corporate investment and incubation firm. The company is dedicated to inventing, building, investing in and launching category-changing businesses at start-up speed for the world’s most influential companies.

As one of the founding partners of Skype, Jonas was part of one of the internet’s biggest businesses – a simple, innovative idea that has gone on to revolutionize and disrupt the telecommunications sector. Having worked with Janus Friis an Niklas Zennstrom on the management side of Skype, Jonas eventually became VP of Global Sales and MD. Since the sale of Skype, he has worked extensively advising other start-ups as well as consulting and starting his own businesses.

As a speaker, as well as lessons from the Skype story, Jonas Kjellberg addresses all aspects of contemporary business both in the tech sector and elsewhere: from the specifics of sales, product, innovation, culture, and growth, to broader examinations of the business climate and entrepreneurship.


#1 Bestselling Author of ‘The Joy of Work’ and former VP at Twitter

Bruce Daisley is one of the world’s most influential voices on fixing work. His book was the UK’s top selling business hardback of 2019 and is an international bestseller – translated into 14 languages. Previously he spent over a decade running Twitter and YouTube (the latter at Google) for Europe, leaving Twitter as its most senior leader outside of the US.

Bruce runs the Apple #1 Business Chart topping podcast Eat Sleep Work Repeat on work culture. He now spends his time championing reforms to workplace culture and working to find solutions to climate change.


CEO Here East

Gavin is the CEO of Here East, a 1.2m sq ft campus for digital and creative companies located on Queen Elizabeth Olympic Park. Gavin is responsible for curating the overall development of Here East to ensure the right mix of big and small companies, universities and creative organizations come together, share ideas and collaborate.

Gavin is by profession an aeronautical engineer and was a military officer for over two decades before running a political think tank. He has led the Here East team since early 2012 taking the company from an idea through to delivery. Gavin is a London Tech Ambassador often traveling overseas to support London and Partners, and as an active Tech London Advocate sitting on the Advisory Board of TLA.


Head of Total Workplace EMEA at Cushman & Wakefield


Professor of Connected Environments, UCL

Professor Wilson’s research focuses on how emerging technologies such as connected sensors and cognitive computing can augment our understanding of the built and natural environment.

The Connected Environments research at the Centre for Advanced Spatial Analysis feeds into the Future Living Institute at UCL East and focuses on three core research vectors; cognitive computing – AI at the edge of the network on resource constrained devices; extra sensory computing – novel methods for capturing data and humans receiving it; and spatial reasoning systems – how we can augment / improve our world models with continuous post occupancy information.


Creative Tech Lead, Hobs 3D

Learner, maker, innovator & 3D technology enthusiast, Kadine James is Hobs 3D’s Creative Tech Lead and is a prominent UK Tech Evangelist. Combining 7+ years’ experience in 3D Printing, Virtual Reality, Augmented Reality and Mixed Reality. She’s driven by big ideas, a global mind-set & empowering the use 3D printing in art and architecture.

Kadine is – especially committed to the next generation #Immersive #Creatives #Makers #Designers #VR artists/gamers. She is collaborating with international galleries, leading contemporary VR artists / architects, and sets out to create a platform for 3D printing VR/AR/MR learning opportunities for young people to get involved with 3D Tech in central London, at Hobs 3D’s hub and incubator for thought leadership in the wider 3D printing, makers VR/AR/MR immersive and gaming industry.


Senior Consultant at Moloney Search International & The Cambridge Code

Senior Director with experience in Talent Management, Talent Acquisition, Leadership Development & L&D.

Extensive experience across several sectors including, Technology, Telecommunications, FMCG Financial Services, Pharmaceuticals. Strong international experience working with diverse teams and businesses.


Academic Director, UCL East and Vice Dean (Strategic Projects) UCL Engineering

Professor Lettieri is Academic Director of UCL EAST and is leading the development of the academic strategy for the new UCL East campus at Queen Elizabeth Olympic Park at Stratford (QEOP).

She is Vice-Dean (Strategic Projects) in the Faculty of Engineering at UCL. In this role, she has led the development of the vision and strategy for the new Engineering activities at UCL EAST, prior to being appointed Academic Director for UCL EAST. I am currently supporting the Faculty in the development of a strategy to transform the provision of the professional fabrication workshops for teaching and research.

She is a Professor of Chemical Engineering with 18 years research experience in particle technology, multiphase systems and sustainable energy, including five years at BP Chemicals, Sunbury. She has been leading research in Fluidization since 2003. Historically, the Fluidization group at UCL is one of the oldest and most highly regarded centres of expertise in fluidization world-wide.


Professor in Education and Work, UCL

David Guile is Professor of Education and Work, and Co-Director of the Centre for Engineering education and the Centre for Education and Work, at UCL’s Institute of Education. His is interested in all forms of professional, vocational and workplace learning. Over the last five years, he has been researching Client-facing Interprofessional Project Teams in the global construction industry, for example, architects, engineers, interior designers.

Working with colleagues in Berlin and Copenhagen, David has recently secured a Planning Grant from the VW Foundation’s Artificial Intelligence and the ‘Society of the Future’ Programme. This grant will facilitate the submission of a research programme to investigate the relationship between the further introduction of Artificial Intelligence in workplaces, future skills and learning. David teaches on the UCL ‘s MSc Machine Learning and is Module Leader for an MA Module Work, Artificial Intelligence and Learning.


Joint Head of Canada Water Development, British Land

Roger joined British Land in February 2016 and jointly leads the development of Canada Water, a 53 acre development project in Central London.

Roger joined Argent in 1987. He became a Director in 1989 and, for the ten years that followed, was responsible for delivering Argent’s 67 acre King’s Cross development, as well as all of Argent’s other developments including Green Park and Thames Valley Park in Reading, Brindleyplace in Birmingham, Piccadilly in Manchester and office buildings in the City of London. He became CEO in 1997.

Roger is an Honorary Fellow of RIBA, an Honorary Fellow of the College of Estate Management and was awarded a CBE for ‘services to sustainable development’ in the 2007 Honours List.


Workplace and Design Director, Worldwide Real Estate and Facilities at Glaxo SmithKline

Simon French is accountable for Design and Change Management for GlaxoSmithKline’s global portfolio. Since joining in 2014, Simon has been instrumental in the evolution of GSK’s workplace environment to focus on user centric design and the frictionless workplace, including building GSK’s new Asia HQ, Singapore. Simon has considerable experience of all aspects of design, construction and delivery and has provided client leadership to multiple award-winning schemes, such as GSK Tokyo HQ. Simon graduated with BA (Hons) in 3D Design at Trent Polytechnic, including Royal Society of Arts Bursary for Healthcare Design, with subsequent professional accreditation for Project and Change Management.


Director, Worldwide Real Estate

Patrick Marsh is accountable for the global Real Estate strategy for GSK’s Consumer Healthcare Business. He joined GSK in 2015 with accountability for real estate across the EMEA portfolio. Patrick has brought a passion and focus on the design of neurodivergent and human centric workplaces and how buildings can enable health, performance and experience beyond simply financial returns. Patrick has previously held posts at Bank of America, Accenture, Agilent Technologies and CBRE. Patrick graduated with a BSc in Building Surveying at the University of Greenwich and is a member of the Royal Institute of Chartered Surveyors (MRICS).


Office and Investment Lead (King’s Cross) at Argent LLP

Helen Causer is responsible for the office asset management and leasing at King’s Cross, a 67 acre mixed use redevelopment in Central London, successfully managing the transition from development site to completed asset creating an asset management platform to ensure solid foundations are in place to support long term success.

Helen has been heavily involved in the successful lettings across the Estate including deals with Nike, Universal Music and Havas totalling over 2 million sq ft. In 2018, Helen was a key part of the team responsible for the 615,000 sq ft letting to Facebook – the largest occupational leasing transaction in London in the last decade.


Head of UK Retail at Cushman & Wakefield

Strategic leader in consumer facing industries.

Extensive experience across strategic topics throughout the full lifecycle of businesses – from initial establishment and growth, through to mature market value management and ultimately exit or acquisition.


Head of London Leasing at Cushman & Wakefield

Richard has specalised in leasing, design development and placemaking in London since 1994, starting with Shaftesbury PLC’s redefinition of Carnaby Street in the mid 1990’s. Since that time he has advised some of London’s most exacting developers on the city’s highest profile schemes.